A clearer picture
of working life.

Independent social compliance audits and supplier assessments that connect what people tell us with what the evidence shows. Understand working conditions across your operations and supply chains, and where action is needed.

Illustrative scene of an assessor and supervisor walking through a garment production floor. Generated with Higgsfield.

Do the records reflect the working day?

An audit starts with a question.

Follow an illustrative example below.

One question.
More than one source.

A policy describes the intention. An assessment explores how it works. We compare different sources of evidence, investigate inconsistencies and keep the limits of a finding visible.

How is overtime agreed?

Illustrative enquiry · Working hours & pay

Worker conversations explore how shifts are arranged, whether overtime is voluntary and what happens when someone declines.

Do different workers describe the same experience?

The conclusion comes from the evidence considered together. A gap or contradiction is a reason to investigate further.

Illustrative scene of a worker explaining his experience to an assessor in a quiet workplace room. Generated with Higgsfield.

Make room for
the conversation.

People can explain what a record leaves out. Listening to workers helps us understand how a process is experienced, where accounts differ and which questions need further attention.

Listening is part of the fieldwork.

The right assessment
for the question.

From a single workplace to a complex employment arrangement. Choose an area to see the work we can undertake and the outputs we can agree with you.

Workplaces & people

Understand conditions where work happens, from everyday practice to a specific concern.

Social compliance audits

Independent workplace assessments bringing worker conversations, records and site observations together.

What we examine
Pay and working hours; health and safety; recruitment; freedom of association; child and forced labour risks; discrimination and grievance processes.
What you receive
An evidence-led assessment, prioritised findings and a corrective action plan.

Tailored & specialised audits

An assessment built around your supplier code, a particular material, a production process or a concern that needs closer examination.

What we examine
Scope design, targeted fieldwork and review against the requirements you have agreed with your suppliers.
What you receive
Findings against your criteria, with supporting evidence and clear follow-up questions.

Critical issues response

Focused investigation when a serious workplace or sourcing concern needs attention.

What we examine
A targeted assessment, root cause analysis and support for your own audit team where appropriate. Timing and access are agreed for the circumstances.
What you receive
A documented account of the concern and recommendations for immediate and longer-term action.

Recruitment & contractors

Follow the employment relationship beyond the site gate.

Labour provider & recruitment agency audits

Examine how people are recruited, employed and paid across agencies and intermediary arrangements.

What we examine
Review recruitment fees and contracts, then check pay, deductions and holiday pay. Examine document retention and umbrella arrangements, including the responsibilities of each business.
What you receive
A review of recruitment and employment practices, with gaps and actions for the agency and client.

Service provider audits

Bring the same scrutiny to the businesses working on your premises.

What we examine
Cleaning, catering, security and other contracted services. Review employment arrangements, working conditions and oversight by the commissioning business.
What you receive
Provider-specific findings and practical steps to improve contractor oversight.

Impacts & supply chains

Look beyond an individual facility to understand relationships and people affected.

Human rights impact assessments

Examine actual and potential impacts on workers, communities and other affected people.

What we examine
Scoping and desk research; site visits; engagement with rights holders; severity and likelihood analysis; mitigation and remediation planning.
What you receive
A contextual assessment of impacts, prioritised recommendations and an implementation roadmap.

Supply chain mapping & verification

Establish who is connected to your products and where closer investigation is needed.

What we examine
Supplier questionnaires, documentation review, relationship verification and risk assessment across production and sourcing locations.
What you receive
A clearer relationship map, identified information gaps and priorities for further due diligence.

Assurance & readiness

Test the information, systems and preparation behind your programme.

ESG report assurance

Independent examination of the data and evidence supporting your reporting.

What we examine
Review of agreed disclosures, underlying records, data collection processes and the basis for reported claims.
What you receive
Documented findings and an assurance statement for the agreed scope.

Supplier questionnaire management

Make self-assessment a useful starting point for verification.

What we examine
Questionnaire design, supplier engagement, response analysis and follow-up on incomplete or inconsistent information.
What you receive
A prioritised supplier review and recommendations for targeted assessment.

Quality management audits

Assess how quality requirements translate into manufacturing and management practice.

What we examine
Processes, documented controls and implementation against an agreed standard or customer requirement.
What you receive
A gap assessment and improvement priorities for your quality management system.

Audit preparation & training

Build the understanding and evidence needed for a meaningful assessment.

Explore audit training
What we examine
Gap audits, documentation review, staff training and support to address weaknesses before an external assessment.
What you receive
A readiness assessment and practical actions to strengthen the underlying programme.

A finding should
help you act.

The report is a working document. It should explain what was examined, what was found and why it matters, with enough detail to support a useful conversation about change.

  • Scope, assessment criteria and evidence considered
  • Findings in their operational and human context
  • Priorities and practical corrective actions
  • Information gaps and the follow-up required

Read how James Hollins follows the evidence in his account of labour provider audits .

Explore support with implementation
Inside an assessmentIllustrative

From observation
to a useful next step.

Observation
Time records and payslips use different descriptions for overtime.
Why it matters
A worker may struggle to check whether their hours have been paid correctly.
Action to explore
Reconcile a sample of records, investigate discrepancies and make the calculation understandable to workers.
Follow-up
Check the revised process and whether workers can explain their pay.

Before the visit.
After the findings.

A clear scope and a useful handover make the fieldwork count. We agree the approach around your operation, access and assessment objectives.

  1. 1

    Agree the scope

    Define the sites, concerns, standards and people the assessment needs to cover.

  2. 2

    Build the evidence

    Prepare the records, conduct fieldwork and follow the questions the evidence raises.

  3. 3

    Discuss the findings

    Understand priorities, clarify the conclusions and agree the next steps for follow-up.

Before we
visit.

Can you audit against our own requirements?

Yes. We can design an assessment around your supplier code, internal standards or a specific concern. The scope, assessment criteria, site access and reporting requirements are agreed before the work begins.

How do you decide what an audit should cover?

We start with the operation, workforce and sourcing context, together with any previous findings or concerns. That informs the records, conversations and observations needed to answer the agreed questions.

What happens after the report?

We discuss the findings and priorities with you. Corrective action planning, verification and further advisory support can be scoped around the issues identified. Assessment findings remain distinct from subsequent implementation work.

Can you help before an external audit?

We offer readiness reviews, gap assessments and training. The aim is to improve actual practice and the evidence behind it, so your team understands both the requirements and its responsibilities.

What do you need
a closer look at?

Tell us about the site, supplier or concern. We will help you work out the scope and the evidence needed.